Our shipment partners may still be operating a contactless delivery option when arriving at your address. This is to ensure your safety due to COViD still being prevalent in some areas.
Orders placed before 2pm are normally dispatched the same day (Monday – Friday) and are usually delivered in 1-2 days (except weekends for UPS and FedEx deliveries).
We add a £3.98 shipping fee on all orders placed, but if your order includes any non-discounted Vetfleece, we will deduct this and you will get free shipping on your order.
When placing your order, please ensure that you check the delivery address carefully before submitting the order to ensure that your delivery arrives promptly.
We ship to any address in the United Kingdom and use Royal Mail 48 Tracked for smaller lightweight orders and either UPS or FedEx for larger or heavier orders. For certain postcodes, we may use Hermes to complete these deliveries due to the larger shipping costs of couriers for larger orders.
All tracking information related to your order will be uploaded to your order at the end of each working day and you should receive an email to notify you of this.
For Royal Mail Tracked 48 deliveries, these are usually delivered in 2-3 days, but please allow up to 6 days for delivery.